The initial approach to this program was focused on building relationships with key stakeholders and understanding their expectations of design. In these efforts, clear connection points for collaboration were generated while also understanding what the team’s overall digital focus for the Attest and eBowie Dick programs were.

Early on, design worked with product and business stakeholders to identify clear boundaries for what the product team’s vision and strategy focus were for the digital connected solutions as well as the future of the Attest Connect platform. This was crucial to avoid the design scope creep as the platform also supports multiple medical devices.

Close collaboration with development to understand the technical limitations as well as opportunities for the platform was key. In taking feedback from customer facing service stakeholders, potential updates to the user experience were generated and reviewed with development to assess what was technically feasible to create technical scope alignment.

To maximize impact beyond a visual refresh, I advocated for information architecture and user experience updates in parallel with visual design changes. These recommendations were grounded in direct customer feedback gathered by application engineers and opportunity areas identified by technical stakeholders, ensuring proposed changes were both user-driven and technically informed.

Cross-functional feedback was incorporated to refine the final information architecture proposal. Once the team aligned on the recommended updates and their cost–benefit tradeoffs, the work progressed into wireframe development.

A key driver for modernizing the legacy platform was its expansion to support an additional medical device. The platform already aggregated data from multiple devices, including auto readers and a luminometer, and needed to continue supporting multi-device data collection across both the application and cloud architecture. In parallel with the company’s transition to AWS, design partnered with engineering to propose scalable platform architectures that supported the new eBowie Dick product while enabling future device integration.

I created low-fidelity wireframes to accelerate stakeholder alignment, translating early concepts into clear, testable layouts. The wireframes focused on information hierarchy, primary user flows, and key interaction points, enabling teams to quickly assess tradeoffs and prioritize features. Using simplified components and annotated guidance, I facilitated focused feedback sessions that surfaced assumptions, business constraints, and success criteria. Versioned iterations documented decisions and rationale, allowing cross-functional teams to align on scope before investing in high-fidelity design and development.

I led cross-functional and development reviews to validate the wireframes and align on the final set of key screens prior to visual design. These sessions focused on confirming workflows, screen scope, and functional requirements, ensuring shared understanding across product and engineering. Formal sign-off from product and development established a locked scope, enabling visual design to proceed with confidence and without downstream rework.

Following wireframe approval, I translated the aligned screens into high-fidelity designs optimized for development. As the sole designer, I created a comprehensive component-level style guide that documented visual states, spacing, and usage guidelines, enabling the developer to efficiently update the platform’s development style library. This approach ensured visual consistency, reduced implementation friction, and supported accurate, on-time delivery.

Following the visual refresh, I designed the initial screens for a medical device interface where outputs were intentionally simple due to binary result states. I partnered with application engineering stakeholders to review and validate these designs, ensuring results were communicated clearly, accurately, and in alignment with real-world clinical and service workflows.

To support the launch of the new eBowie Dick device, Marketing requested a visual refresh of the product registration experience used for warranty activation. I partnered with Marketing to align the registration flow with the updated visual system, ensuring consistency across the launch while meeting broader business and branding goals.

To support industrial design, I curated a set of brand-aligned iconography and defined color specifications sourced from the visual design system. This ensured consistency across interfaces and physical products while reinforcing the overall brand expression. These lit icon options facilitated valuable discussion and collaboration across design disciplines helping inform the final iconography.